Locations of Brooke Erin Fountain, FNP

Baylor Scott & White Primary Care Associates - Royse City
6257 FM 2642 Blvd Ste 100, Royse City, TX, 75189- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Walden University (2018) |
| Medical School: Walden University (2018) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Nurses Credentialing Center | Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (617)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Wait Time at Clinic | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (355)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Brooke Fountain, FNP for her exceptional listening skills and genuine compassion. Across hundreds of reviews, the most frequently highlighted strengths are her ability to truly hear patients' concerns without making them feel rushed, and her thorough, clear explanations of diagnoses and treatment plans. Reviewers repeatedly emphasize that Brooke involves patients in their own care decisions, creating a collaborative approach that makes people feel respected and valued. Her warm, friendly demeanor is also widely celebrated, with many patients noting that she puts even the most anxious individuals at ease — including those with white coat syndrome and health-related anxiety. Her medical knowledge and diagnostic skill are frequently commended, with one patient noting she correctly identified a rash that a specialist had misdiagnosed. Many patients also praise her support staff and the overall clinic environment as welcoming and professional.
Patients also share
Opportunities for improvement are minimal across this large set of reviews. One patient mentioned feeling that a visit felt slightly rushed, and one noted that an annual physical felt quicker than expected. These represent isolated observations rather than recurring themes, and no significant or consistent areas of concern emerge from the reviews overall.