Locations of Brooke Erin Fountain, FNP

Baylor Scott & White Primary Care Associates - Royse City
6257 FM 2642 Blvd Ste 100, Royse City, TX, 75189- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Walden University (2018) |
| Certifications |
|---|
| Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (611)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Wait Time at Clinic | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (354)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Brooke Fountain, FNP for her exceptional ability to listen attentively and make patients feel genuinely heard and valued. Across hundreds of reviews, her compassionate, caring nature is one of the most frequently highlighted qualities, with many patients noting that she treats them as individuals rather than just a number. Reviewers repeatedly commend her strong medical knowledge and thoroughness, with several noting that she correctly diagnosed conditions others had missed. Her communication style is widely appreciated — patients describe her as easy to talk to, clear in explaining diagnoses and treatment plans, and willing to answer all questions without making anyone feel rushed. Many patients also appreciate that she involves them collaboratively in their care decisions. Her warm bedside manner, professionalism, and genuine concern for patient well-being are themes that appear throughout the reviews, and a large number of patients mention having referred family members and friends to her practice.
Patients also share
Opportunities for improvement are minimal across this large volume of reviews. One reviewer noted that an annual physical felt slightly rushed, and one other mentioned feeling the visit was somewhat hurried, though not excessively so. These represent isolated observations rather than a recurring pattern, and no significant or consistent areas of concern were raised across the broader body of feedback.