Brooke Erin Fountain, FNP
Family Medicine
MyBSWHealth
Locations of Brooke Erin Fountain, FNP
Baylor Scott & White Primary Care Associates - Royse City
6257 FM 2642 Blvd Ste 100, Royse City, TX, 75189- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Walden University (2018) |
| Certifications |
|---|
| Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (613)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Wait Time at Clinic | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (350)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Brooke Fountain, FNP, receives overwhelmingly positive feedback across hundreds of reviews, with patients consistently praising her exceptional listening skills and genuine compassion. Reviewers frequently highlight that she takes her time with each patient, never making them feel rushed, and actively involves them in developing their care plans. Her thoroughness and medical knowledge are repeatedly commended, with one patient noting she correctly diagnosed a condition that a specialist had missed. Patients also appreciate her warm, personable communication style, describing her as easy to talk to, relatable, and non-judgmental. Many reviewers specifically mention that she makes them feel heard and respected rather than like "just a number," and her friendly, welcoming support staff are also frequently praised.
Patients also share
Opportunities for improvement noted in the reviews are minimal and infrequent. One reviewer mentioned feeling that a visit was slightly rushed, though they noted it was not excessive. One patient felt a follow-up call the day after an in-office visit was unnecessary. One review noted an annual physical felt particularly quick. These isolated comments stand in stark contrast to the overwhelmingly positive tone of the vast majority of reviews.