Chad Ryan Retzloff, PA
Family Medicine
Biography
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Chad Retzloff, PA-C, is a certified physician assistant specializing in family medicine and acute care. He provides comprehensive care for patients drawing on his experience in urgent care and emergency ... medicine. Chad is a graduate of the University of Texas Health Science Center at San Antonio and is committed to delivering quality, patient-centered care. Outside of work, Chad enjoys spending time with family, hiking, mountain biking, and going to the lake. View More |
| Language(s) Spoken |
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| English |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (141)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Provider included you in decisions | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (54)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Chad Retzloff receives overwhelmingly positive feedback from patients, with the most consistently praised quality being his exceptional listening skills. Reviewers repeatedly emphasize that he genuinely listens to their concerns, asks clarifying questions, and takes time to understand their symptoms thoroughly. Patients also frequently describe him as professional, personable, kind, and caring, with many noting his authentic demeanor and compassionate approach. His communication skills are highly valued, with patients appreciating how he explains diagnoses, treatment plans, and medication recommendations clearly. Many reviews highlight his efficiency and thoroughness in taking medical histories, and several patients specifically mention his patience and attentiveness during virtual visits, including his accommodation of technical difficulties.
Patients also share
The reviews reveal minimal areas for improvement, with only one significantly negative review among the 54 responses. This outlier from September 2025 rated the experience 2.36 stars, stating that Chad "was uninterested and offered zero thoughts whatsoever on a diagnosis." This stands in stark contrast to the overwhelming majority of reviews that praise his engagement and diagnostic capabilities. No other consistent patterns of criticism or areas needing improvement emerge from the patient feedback.