Chad Ryan Retzloff, PA
Family Medicine
Biography
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Chad Retzloff, PA-C, is a certified physician assistant specializing in family medicine and acute care. He provides comprehensive care for patients drawing on his experience in urgent care and emergency ... medicine. Chad is a graduate of the University of Texas Health Science Center at San Antonio and is committed to delivering quality, patient-centered care. Outside of work, Chad enjoys spending time with family, hiking, mountain biking, and going to the lake. View More |
| Language(s) Spoken |
|---|
| English |
| Certifications | |
|---|---|
| Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (10)Aetna-Aetna Medicare Choice II Plan (PPO)Aetna-Aetna Medicare Choice Plan (PPO)Aetna-Aetna Medicare Dual Complete Plan (HMO D-SNP)Aetna-Aetna Medicare Eagle II (PPO)Aetna-Aetna Medicare Eagle Plan (PPO)Aetna-Aetna Medicare Freedom Plan (PPO)Aetna-Aetna Medicare Freedom Preferred Plan (PPO)Aetna-Aetna Medicare Prime Plan (HMO)Aetna-Aetna Medicare Value Plan (HMO)Aetna-Group Retiree Medicare PPO - Limited to Exxon/Mobil
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Patient Ratings (199)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Provider included you in decisions | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (90)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Chad Retzloff is consistently praised by patients for his attentiveness, thoroughness, and genuine care. Reviewers frequently highlight his ability to truly listen to their concerns, ask insightful and probing questions, and take a detailed look at their medical history before reaching a diagnosis. Many patients noted that he has a warm, personable demeanor that puts them at ease, particularly during video visits. His professionalism, punctuality, and ability to clearly explain diagnoses and treatment plans — including recommendations for over-the-counter medications — were also commonly mentioned strengths. Several patients specifically called out his telehealth skills, with more than one describing their visit with him as the best virtual care experience they had ever had.
Patients also share
The vast majority of reviews are overwhelmingly positive, leaving limited areas for improvement. One reviewer felt Chad was not compassionate and described his demeanor as abrasive and confrontational, and one other reviewer felt he was uninterested and offered no thoughts on a diagnosis. One additional patient noted a mild expectation mismatch, having anticipated speaking with a provider who had direct access to their medical records. These represent isolated experiences among a large volume of highly positive feedback.