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Biography

Language(s) Spoken
English
Certifications
Physician Assistant- National Comm on Certif of Physician Assistants Physician Assistant- National Comm on Certif of Physician Assistants
Hospital Affiliations
Baylor Scott & White Medical Center - Hillcrest
Baylor Scott & White Medical Center - Temple

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice.

 
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  • Baylor Scott & White Health Plan - (12)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


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Patient Ratings (209)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
5.0
Friendliness/Courtesy of Care Provider
4.9
Provider included you in decisions
4.9
Provider showed concern
4.9
Rate Care Provider
4.9
Time Care Provider spent with Patient

Patient Comments (94)

Overview of patient comments

Summary created using AI

Patients appreciate

James Hill, PA consistently receives high praise for his exceptional listening skills and compassionate communication style. Patients frequently highlight that he takes the time to hear their concerns, asks thoughtful and thorough follow-up questions, and explains diagnoses and treatment plans in a clear, understandable way. His knowledge and professionalism are repeatedly noted, with many patients appreciating that he comes well-prepared, sometimes having reviewed their charts before the appointment. Reviewers also frequently describe him as personable, friendly, and genuinely caring, with several noting that he treats patients with respect and intelligence rather than rushing through appointments. His ability to engage directly with younger patients was also called out positively by a parent.

Patients also share

Opportunities for improvement are minimal given the overwhelmingly positive feedback. One reviewer felt the visit was a bit quick and gave a lower rating, though they acknowledged he did listen and address their concerns. One review consisted solely of noting the medication prescribed, without further context, and carried a lower rating. Technical issues with video calls were mentioned in a couple of reviews, though in those cases James proactively resolved the problem by switching to a phone call, which patients appreciated.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.