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Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (23)
    Health Network Option
    Aetna Medicare Eagle II (PPO)
    Texas Preferred Plus II
    Aetna Signature Administrators
    QPOS
    Open Access Select
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna Medicare Choice Plan (PPO)
    Aetna Medicare Value Plan (HMO)
    Choice POS II
    Aetna Medicare Freedom Preferred Plan (PPO)
    Managed Choice
    Select
    Open Access Elect Choice
    Open Access Managed Choice
    HMO
    Aetna Medicare Prime Plan (HMO)
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Health Network Only
    Aetna Medicare Choice II Plan (PPO)
    Open Choice PPO
    Aetna Medicare Eagle Plan (PPO)
    Aetna Medicare Freedom Plan (PPO)
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Blue Cross Blue Shield - (46)
    Blue Choice - HealthSelect of Texas - Out-of-State
    Federal FEP Blue Focus
    Blue Advantage Plus - Silver
    Blue Cross Medicare Advantage Dental Value (HMO)
    Federal Basic Option
    Blue Cross Medicare Advantage Health Choice (PPO)
    Blue Choice - Texas A&M
    Blue Essentials Access
    Blue Cross Medicare Advantage Classic (PPO)
    Blue Choice - City of Dallas
    Blue Essentials - TRS-ActiveCare Primary+
    ParPlan
    Blue Advantage Plus - Gold
    Blue Cross Medicare Advantage Choice Plus (PPO)
    Blue Essentials
    Blue Advantage - Silver
    Blue Advantage Plus - Bronze
    STAR
    Blue Cross Medicare Advantage Dental Premier (PPO)
    Blue Cross Medicare Advantage Value (HMO)
    Blue Essentials - HealthSelect of Texas
    Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Medicare Advantage Flex Access (PPO)
    High Performance Network
    Blue Advantage - Gold
    Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Medicare Advantage Saver (HMO)
    Blue Cross Medicare Advantage Choice Premier (PPO)
    CHIP
    Blue Premier Access
    Blue Choice - TRS-Care Standard
    Blue Choice - TRS-ActiveCare HD
    Blue Choice - Consumer Directed HealthSelect - Out-of-State
    Blue Choice
    Blue Essentials - TRS-ActiveCare Primary
    Blue Essentials - Consumer Directed HealthSelect
    Blue Premier
    Blue Advantage - Bronze
    Blue Cross Group Medicare Advantage Open Access (PPO)
    Blue Cross Medicare Advantage Saver Plus (PPO)
    Blue Cross Medicare Advantage Protect (PPO)
    Federal Standard Option
    Blue Choice - TRS-ActiveCare 2
    Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    STAR Kids
    Blue Cross Medicare Advantage (HMO)
  • BlueBell Creameries - (1)
    Employee Benefit Plan
  • Cigna - (14)
    Open Access Plus In-Network
    Point of Service Open Access
    Cigna TotalCare (HMO D-SNP)
    Cigna Preferred Medicare (HMO)
    Open Access
    Cigna Preferred Savings Medicare (HMO)
    Cigna Preferred Savings Medicare (PPO)
    Choice Fund
    Cigna True Choice Courage Medicare (PPO)
    BSW Extended PPO
    NFL Dedicated Hospital Network Program
    Cigna+Oscar
    Open Access Plus
    Cigna True Choice Medicare (PPO)
  • Curative - (1)
    Curative
  • EHN - (1)
    Employers Health Network
  • HealthSmart - (2)
    Preferred Network
    Accel Network
  • Humana - (5)
    HMO
    National POS
    Humana Preferred
    ChoiceCare
    PPO
  • Imagine Health - (1)
    Imagine Health Network
  • Independent Medical Systems - (1)
    IMS Network
  • Mid Coast Health System - (1)
    El Campo Memorial Hospital Employee Benefit Plan
  • PHCS Network - (1)
    PHCS Primary PPO
  • ProCare - (1)
    Advantage Institutional Special Needs Plan (HMO POS I-SNP)
  • QuickTrip - (1)
    Employee Benefit Plan
  • Superior Health Plan - (19)
    Wellcare by Allwell Complement Assist (HMO)
    Wellcare Assist (HMO)
    Wellcare Dual Access (HMO D-SNP)
    Wellcare No Premium Rx Plus Open (PPO)
    Wellcare TexanPlus No Premium (HMO)
    Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)
    Wellcare by Allwell Dual Access Harmony (HMO D-SNP)
    Wellcare Giveback (HMO)
    CHIP
    Wellcare Specialty No Premium (HMO C-SNP)
    Wellcare Dual Liberty (HMO D-SNP)
    CHIP Perinate
    STAR+PLUS
    STAR
    Superior STAR+PLUS (MMP)
    Wellcare No Premium Open (PPO)
    Foster Care
    Wellcare Dual Access Open (PPO D-SNP)
    Wellcare by Allwell Patriot No Premium (HMO)
  • Three Rivers Network - (1)
    Three Rivers Network
  • Tricare - (3)
    Select
    Extra
    Prime
  • TriWest HealthCare - (2)
    VA-PCCC
    Community Care Network
  • United HealthCare - (31)
    Charter
    Choice Plus
    Core
    Navigate Plus
    Select Plus
    UnitedHealthcare Group Medicare Advantage (PPO)
    Erickson Advantage Freedom (HMO-POS)
    Erickson Advantage Guardian (HMO-POS I-SNP)
    Erickson Advantage Signature with Drugs (HMO-POS
    UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    UnitedHealthcare Nursing Home Plan (PPO I-SNP)
    Erickson Advantage Champion (HMO-POS C-SNP)
    Nexus ACO - Referral Required
    Erickson Advantage Liberty with Drugs (HMO-POS)
    Options
    Surest
    Core Essential
    Select
    All Savers
    STAR+PLUS
    Charter Plus
    EDGE
    Navigate
    Navigate Balanced
    Charter Balanced
    STAR Kids
    STAR
    CHIP
    Erickson Advantage Liberty without Drugs (HMO-POS)
    Choice
    Nexus ACO - Open Access
  • University Mary Hardin-Baylor - (1)
    University of Mary Hardin-Baylor
  • WellMed - (15)
    AARP Medicare Advantage Walgreens (PPO)
    UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    AARP Medicare Advantage (HMO-POS)
    AARP Medicare Advantage Choice (PPO)
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    AARP Medicare Advantage (HMO)
    UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    AARP Medicare Advantage Patriot (HMO-POS)
    UnitedHealthcare Medicare Silver (Regional PPO CSNP)
    UnitedHealthcare Dual Complete (HMO DSNP)
    UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    UnitedHealthcare Group Medicare Advantage (HMO)
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


Your rights and protections against surprise medical bills

Medical services

​​​​​​​​​​​​​ Baylor Scott & White Health offers expertise and treatment options conveniently located near you.  

Endocrinology

Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.

Conditions we treat include, but not limited to:

  • Diabetes
  • High blood cholesterol and triglycerides
  • Obesity
  • Osteoporosis
  • Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
  • Parathyroid gland disorders
  • Pituitary and adrenal disorders
  • Thyroid gland disorders

Some procedures and tests we offer include:

  • Bone density testing
  • Continuous glucose monitoring
  • Insulin pump therapy
  • Thyroid fine needle biopsies and ultrasound

Read more about our endocrinology services

NeuroHealth Institute

Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:

  • Alzheimer's Disease
  • Lou Gehrig's Disease (ALS)
  • Brain aneurysm
  • Brain and spine tumors
  • Concussion
  • Dementia
  • Epilepsy
  • Essential tremors
  • Headache treatment
  • Hydrocephalus
  • Movement disorders
  • Multiple sclerosis
  • Neuromuscular disorders
  • Parkinson's Disease
  • Pituitary tumors
  • Stroke care
  • Skull base tumors
  • Traumatic brain injury

Learn more about the NeuroHealth Institute

Orthopedics

Our orthopedic specialists can help you move better every day with treatments and services meaningful to your situation and goals. We provide care for all types of bone, joint, and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands. 

Our quality care includes, but is not limited to:

  • Broken bones
  • Cartilage restoration
  • Carpal tunnel
  • Dislocations and separations
  • Knee, hip, and shoulder scopes
  • Joint/ligament reconstruction
  • Torn meniscus and tendons
  • Total joint replacement

Read more about our orthopedic services

Primary care

Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to: 

  • Chronic disease management and medication management 
  • Diagnostic testing and lab services 
  • Immunizations and vaccinations 
  • Pediatric care 
  • Physicals, including sports physicals 
  • Preventative health 
  • Treatment for illnesses and minor injuries 
  • Women’s health 

Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.

Read more about primary care

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.

    If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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