Comprehensive family care for Southlake and neighboring communities
Baylor Scott & White Southlake Family Medicine treats patients of all ages and is pleased to provide the families of our Southlake, Grapevine, Westlake and Trophy Club communities with comprehensive, quality medical care in a comforting environment.
Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care physician in Southlake promotes your overall well-being and makes sure you are up to date on your preventive health services.
More about us
Need care now? Baylor Scott & White Urgent Care – Southlake offers after-hours and weekend walk-in care for patients 6 months and older.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (25)Choice POS IIAetna Medicare Freedom Plan (PPO)Group Retiree Medicare PPO - Limited to Exxon/MobilSTAROpen Access Managed ChoiceHealth Network OnlyAetna Medicare Value Plan (HMO)Aetna Medicare Prime Plan (HMO)Aetna Medicare Choice II Plan (PPO)Aetna Medicare Choice Plan (PPO)Aetna Medicare Freedom Preferred Plan (PPO)Open Access SelectOpen Choice PPOAetna Medicare Eagle II (PPO)SelectQPOSOpen Access Elect ChoiceAetna Medicare Dual Complete Plan (HMO D-SNP)Health Network OptionCHIPHMOAetna Signature AdministratorsAetna Medicare Eagle Plan (PPO)Managed ChoiceTexas Preferred Plus II
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (2)BSW Extended PPOBSW SeniorCare Advantage PPO
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Blue Cross Blue Shield - (51)Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)HealthSelectTRS-ActiveCare Primary+Federal FEP Blue FocusFederal Standard OptionBlue ChoiceBlue EssentialsBlue Essentials AccessBlue PremierConsumer Directed HealthSelectHigh Performance NetworkBlue Cross Group Medicare Advantage (PPO)TRS-ActiveCare PrimaryTRS-ActiveCare Primary HDBlue Advantage - BronzeBlue Advantage - GoldBlue Advantage - SilverBlue Advantage Plus - BronzeBlue Advantage Plus - GoldBlue Advantage Plus - SilverBlue Cross Medicare Advantage (HMO)ParPlanBlue Choice - TRS-Care StandardBlue Essentials - HealthSelect of TexasFederal Basic OptionBlue Cross Medicare Advantage Choice Plus (PPO)Blue Cross Medicare Advantage Saver (HMO)Blue Cross Medicare Advantage Flex (PPO)Blue Premier AccessSTAR KidsBlue Cross Medicare Advantage Dental Value (HMO)Blue Choice - Consumer Directed HealthSelect - Out-of-StateBlue Choice - Texas A&MBlue Essentials - Consumer Directed HealthSelectBlue Choice - City of DallasSTARBlue Cross Medicare Advantage Flex Access (PPO)Blue Essentials - TRS-ActiveCare Primary+Blue Cross Medicare Advantage Choice Premier (PPO)Blue Cross Medicare Advantage Saver Plus (PPO)Blue Choice - TRS-ActiveCare HDCHIPBlue Cross Medicare Advantage Health Choice (PPO)Blue Cross Medicare Advantage Protect (PPO)Blue Choice - HealthSelect of Texas - Out-of-StateBlue Choice - TRS-ActiveCare 2Blue Essentials - TRS-ActiveCare PrimaryBlue Cross Medicare Advantage Value (HMO)Blue Cross Medicare Advantage Classic (PPO)Blue Cross Medicare Advantage Dental Premier (PPO)Blue Cross Group Medicare Advantage Open Access (PPO)
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Cigna - (16)Choice FundPoint of Service Open AccessBSW Extended PPONFL Dedicated Hospital Network ProgramLocalPlus In-NetworkCigna True Choice Courage Medicare (PPO)Cigna TotalCare (HMO D-SNP)Cigna Preferred Savings Medicare (PPO)Cigna+OscarLocalPlusCigna True Choice Medicare (PPO)Open Access PlusOpen Access Plus In-NetworkOpen AccessCigna Preferred Savings Medicare (HMO)Cigna Preferred Medicare (HMO)
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Curative - (1)Curative
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EHN - (1)Employers Health Network
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FirstCare Health Plans - (1)CHIP
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HealthSmart - (2)Accel NetworkPreferred Network
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Humana - (6)Humana Gold Plus (HMO)Humana Gold Choice (PFFS)ChoiceCareNational POSHumana PreferredPPO
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Imagine Health - (1)Imagine Health Network
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Parkland Community Health Plan - (2)STAR - HealthFirstCHIP
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PHCS Network - (1)PHCS Primary PPO
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ProCare - (1)Advantage Institutional Special Needs Plan (HMO POS I-SNP)
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QuickTrip - (1)Employee Benefit Plan
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Superior Health Plan - (18)Wellcare by Allwell Dual Access Harmony (HMO D-SNP)Wellcare No Premium Open (PPO)Wellcare Specialty No Premium (HMO C-SNP)Wellcare Assist (HMO)Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)Wellcare Dual Access Open (PPO D-SNP)Wellcare Dual Liberty (HMO D-SNP)Ambetter Core EPO - BronzeAmbetter Core EPO - GoldWellcare TexanPlus No Premium (HMO)STAR+PLUSWellcare No Premium Rx Plus Open (PPO)Ambetter Core EPO - SilverWellcare Dual Access (HMO D-SNP)Wellcare Giveback (HMO)Wellcare by Allwell Complement Assist (HMO)Superior STAR+PLUS (MMP)Wellcare by Allwell Patriot No Premium (HMO)
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (27)CoreNexus ACO - Open AccessCharter BalancedCharter PlusChoiceErickson Advantage Liberty without Drugs (HMO-POS)SelectAll SaversEDGEUnitedHealthcare Assisted Living Plan (PPO I-SNP)Choice PlusErickson Advantage Champion (HMO-POS C-SNP)UnitedHealthcare Nursing Home Plan (PPO I-SNP)CharterNavigate PlusSelect PlusNexus ACO - Referral RequiredNavigateErickson Advantage Signature with Drugs (HMO-POSCore EssentialUnitedHealthcare Group Medicare Advantage (PPO)Erickson Advantage Liberty with Drugs (HMO-POS)Navigate BalancedOptionsSurestErickson Advantage Freedom (HMO-POS)Erickson Advantage Guardian (HMO-POS I-SNP)
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University Mary Hardin-Baylor - (1)University of Mary Hardin-Baylor
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WellMed - (15)AARP Medicare Advantage Walgreens (PPO)UnitedHealthcare Dual Complete Select (HMO POS DSNP)AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)UnitedHealthcare Group Medicare Advantage (HMO)UnitedHealthcare Medicare Gold (Regional PPO CSNP)AARP Medicare Advantage (HMO-POS)UnitedHealthcare Medicare Advantage Choice (Regional PPO)AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)UnitedHealthcare Dual Complete (HMO DSNP)UnitedHealthcare Medicare Silver (Regional PPO CSNP)AARP Medicare Advantage Patriot (HMO-POS)UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)AARP Medicare Advantage Choice (PPO)AARP Medicare Advantage (HMO)
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Medical services
Baylor Scott & White Southlake Family Medicine offers expertise and treatment options conveniently located near you.
Primary care
Acute disease management
- Respiratory infection
- Back pain
- Ear infection
- Gastroenteritis
- Muscle strains and injuries
- Rashes
- Urinary tract infections (UTI)
Preventive health
- Breast cancer screenings
- Cholesterol
- Colon cancer
- Diagnostic X-rays
- Full lab services
- Bone density/Dexa scan for osteoporosis
- Pap smears
- Prostate cancer
- Skin cancer
- EKG and heart stress testing
Chronic disease management
- Acne
- Alzheimer's disease
- Arthritis
- Asthma
- Bronchitis
- Depression
- Anxiety and mood disorders
- Diabetes
- Elevated cholesterol
- Emphysema
- Hypertension
- Obesity
- Thyroid disorders
Immunizations
Please call for an appointment. We are pleased to offer the following immunizations for adults and children:
- Flu
- Meningitis
- Pneumonia
- Shingles
- Tetanus
Urgent care
Our urgent care specialists are available seven days a week to provide immediate care to non-emergency conditions (don't require an ER visit), including:
- Abscess drainage
- Allergies
- Asthma
- Bites and stings
- Cold and flu
- Cuts and scrapes
- Ear infection
- Eye irritation and redness
- Fever
- Headache
- Head lice
- Migraine
- Minor broken bones and fractures
- Minor burns
- Neck and back pain
- Rashes and skin problems
- Respiratory infection
- Sexually transmitted infection concerns
- Sinus infection
- Sore throat or cough
- Strains and sprains
- Staples
- Stiches and sutures
- Urinary tract infection (UTI)
- Vomiting and diarrhea
- Yeast infections
Please call 911 or go to your nearest emergency room (do not drive yourself) if you are experiencing a medical emergency, including:
- Chest pain
- Difficulty breathing
- Overdose
- Stroke
- Seizures
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
- Flu consent form
- New patient packet
- New patient packet (español)
- Health history
- Common pediatric illnesses
- Pediatric medications
- Infant feeding
- Child safety seats
- Release of information from BSWH
- Release of information from BSWH (español)
- Release of information to BSWH
- Release of information to BSWH (español)