Baylor Scott & White HouseCalls program has been caring for the senior adults of North Texas for more than 20 years. Beginning in 1998, Baylor Scott & White HouseCalls has been proud to provide primary care to older adults who are homebound and unable to access healthcare through regular office visits with a physician.
Our goal is to bring quality care to the adult population in the comfort of their home, group home, assisted living facility or special care unit. We take a multi-disciplinary approach to home care treatment that may include physicians, nurse practitioners, social workers and chaplains. Our goal is to ensure that our patients maintain a quality of life and avoid visits to the emergency room or hospital.
The experienced staff of nurse practitioners, physicians assistants and physicians here specializes in geriatric and adult medicine, and they visit close to 1,000 patients who are enrolled in our program. Baylor Scott & White HouseCalls has enjoyed tremendous success in preventing emergency room visits and hospital admissions for our patients. Results show that our efforts have significantly improved the quality of care for our senior patients.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (25)Aetna Medicare Freedom Plan (PPO)Choice POS IIAetna Medicare Dual Complete Plan (HMO D-SNP)Health Network OnlyAetna Signature AdministratorsAetna Medicare Freedom Preferred Plan (PPO)Aetna Medicare Prime Plan (HMO)Health Network OptionAetna Medicare Eagle Plan (PPO)STARGroup Retiree Medicare PPO - Limited to Exxon/MobilAetna Medicare Choice II Plan (PPO)Aetna Medicare Choice Plan (PPO)Aetna Medicare Eagle II (PPO)SelectManaged ChoiceCHIPOpen Access Elect ChoiceAetna Medicare Value Plan (HMO)Open Access SelectOpen Choice PPOQPOSHMOOpen Access Managed ChoiceTexas Preferred Plus II
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (1)BSW Extended PPO
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Blue Cross Blue Shield - (52)TRS-ActiveCare Primary HDTRS-Care StandardBlue Advantage - SilverBlue Advantage Plus - BronzeBlue Advantage Plus - GoldBlue Advantage Plus - SilverTRS-ActiveCare PrimaryBlue Cross Group Medicare Advantage (PPO)Federal FEP Blue FocusBlue ChoiceBlue PremierBlue Premier AccessConsumer Directed HealthSelectHealthSelectTRS-ActiveCare 2Blue Advantage - BronzeFederal Basic OptionParPlanBlue Essentials AccessBlue Cross Medicare Advantage (HMO)Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue EssentialsBlue Cross Medicare Advantage Value (HMO)Blue Essentials - TRS-ActiveCare Primary+Blue Cross Medicare Advantage Health Choice (PPO)Blue Cross Medicare Advantage Flex Access (PPO)Federal Standard OptionBlue Cross Medicare Advantage Choice Plus (PPO)Blue Cross Medicare Advantage Saver (HMO)CHIPBlue Choice - City of DallasBlue Choice - TRS-ActiveCare HDBlue Essentials - HealthSelect of TexasBlue Cross Medicare Advantage Dental Premier (PPO)Blue Cross Medicare Advantage Flex (PPO)High Performance NetworkBlue Cross Medicare Advantage Classic (PPO)Blue Choice - Consumer Directed HealthSelect - Out-of-StateBlue Cross Medicare Advantage Saver Plus (PPO)Blue Cross Group Medicare Advantage Open Access (PPO)Blue Choice - TRS-Care StandardBlue Essentials - Consumer Directed HealthSelectSTAR KidsBlue Advantage - GoldBlue Cross Medicare Advantage Dental Value (HMO)Blue Essentials - TRS-ActiveCare PrimaryBlue Choice - Texas A&MBlue Cross Medicare Advantage Choice Premier (PPO)STARBlue Choice - HealthSelect of Texas - Out-of-StateBlue Cross Medicare Advantage Protect (PPO)Blue Choice - TRS-ActiveCare 2
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Cigna - (16)LocalPlusOpen Access PlusCigna+OscarOpen AccessBSW Extended PPOOpen Access Plus In-NetworkLocalPlus In-NetworkCigna Preferred Savings Medicare (HMO)Cigna True Choice Courage Medicare (PPO)Choice FundNFL Dedicated Hospital Network ProgramCigna Preferred Savings Medicare (PPO)Point of Service Open AccessCigna TotalCare (HMO D-SNP)Cigna Preferred Medicare (HMO)Cigna True Choice Medicare (PPO)
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Curative - (1)Curative
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EHN - (1)Employers Health Network
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FirstCare Health Plans - (1)CHIP
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HealthSmart - (2)Preferred NetworkAccel Network
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Humana - (4)National POSPPOChoiceCareHumana Preferred
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Imagine Health - (1)Imagine Health Network
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Parkland Community Health Plan - (2)CHIPSTAR - HealthFirst
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PHCS Network - (1)PHCS Primary PPO
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ProCare - (1)Advantage Institutional Special Needs Plan (HMO POS I-SNP)
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QuickTrip - (1)Employee Benefit Plan
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Superior Health Plan - (18)Wellcare Dual Access (HMO D-SNP)Wellcare No Premium Open (PPO)Wellcare by Allwell Dual Access Harmony (HMO D-SNP)Wellcare Assist (HMO)Ambetter Core EPO - SilverWellcare TexanPlus No Premium (HMO)Wellcare by Allwell Patriot No Premium (HMO)Wellcare Dual Access Open (PPO D-SNP)Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)Wellcare Dual Liberty (HMO D-SNP)STAR+PLUSSuperior STAR+PLUS (MMP)Wellcare Giveback (HMO)Wellcare No Premium Rx Plus Open (PPO)Wellcare by Allwell Complement Assist (HMO)Wellcare Specialty No Premium (HMO C-SNP)Ambetter Core EPO - GoldAmbetter Core EPO - Bronze
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (27)OptionsCore EssentialNavigateCharterUnitedHealthcare Assisted Living Plan (PPO I-SNP)All SaversChoiceErickson Advantage Liberty without Drugs (HMO-POS)Erickson Advantage Signature with Drugs (HMO-POSNavigate PlusErickson Advantage Liberty with Drugs (HMO-POS)Erickson Advantage Champion (HMO-POS C-SNP)Nexus ACO - Referral RequiredErickson Advantage Freedom (HMO-POS)CoreSurestCharter BalancedErickson Advantage Guardian (HMO-POS I-SNP)UnitedHealthcare Group Medicare Advantage (PPO)UnitedHealthcare Nursing Home Plan (PPO I-SNP)Charter PlusNexus ACO - Open AccessChoice PlusSelectEDGENavigate BalancedSelect Plus
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University Mary Hardin-Baylor - (1)University of Mary Hardin-Baylor
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WellMed - (15)AARP Medicare Advantage Choice (PPO)AARP Medicare Advantage (HMO)AARP Medicare Advantage (HMO-POS)UnitedHealthcare Dual Complete (HMO DSNP)AARP Medicare Advantage Patriot (HMO-POS)UnitedHealthcare Medicare Advantage Choice (Regional PPO)UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)UnitedHealthcare Dual Complete Select (HMO POS DSNP)UnitedHealthcare Medicare Silver (Regional PPO CSNP)UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)UnitedHealthcare Group Medicare Advantage (HMO)AARP Medicare Advantage Walgreens (PPO)UnitedHealthcare Medicare Gold (Regional PPO CSNP)
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Medical services
Comprehensive geriatric assessment
The geriatric assessment is a consultation with our patients that enables us to gather important information on the medical, psychosocial and functional capabilities and limitations of our elderly patients. We use this information to develop treatment and long-term follow-up plans; arrange for your primary care and rehabilitative services; organize and determine possible long-term care requirements and optimal placement; and make the best use of healthcare resources.
The geriatric assessment differs from a standard medical evaluation in three general ways:
- It focuses on elderly individuals with complex problems
- It emphasizes functional status and quality of life
- It frequently takes advantage of an interdisciplinary team of providers
Home care coordination
The nurse practitioners and physicians here take a multidisciplinary approach to the care of patients. An important part of our service is to manage our patient's medical and psychosocial needs. We proactively manage the healthcare of our patients in all settings and severity of illness and make every effort to match appropriate resources to a patient’s condition.
Management of common chronic conditions of the elderly
All too often, because there are so many chronic conditions that seem to afflict older persons, there is the mistaken perception that diabetes, arthritis and the like are just “part of growing old”—and nothing can be done about them. The truth is most of these diseases and conditions are treatable and should be addressed by a physician. We help manage most common chronic diseases afflicting the elderly which include:
- Adult-onset diabetes
- Arthritis
- Urinary incontinence
- Dementia
- Parkinson disease
- Glaucoma
- Occupational lung disease
- Cataracts
- Osteoporosis
- Enlarged prostate
- Alzheimer disease
- Macular degeneration
- Depression
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.