Diana Nanayakkara, ACNP, CCK
Hospital Medicine
MyBSWHealth
Locations of Diana Nanayakkara, ACNP, CCK
Baylor Scott & White Legacy Heart Center - Plano Preston Road
6601 Preston Rd , Plano, TX, 75024- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2001) |
| Medical School: University of Texas at Arlington (2001) |
| Certifications | |
|---|---|
| Acute Care Nurse Practitioner- American Nurses Credentialing Center | Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (726)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (331)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Diana Nanayakkara receives overwhelmingly positive feedback across hundreds of reviews, with patients consistently praising her thoroughness, professionalism, and exceptional communication skills. She is frequently commended for taking the time to explain medical conditions, test results, and treatment options in clear, easy-to-understand language. Patients repeatedly highlight that she never makes them feel rushed, actively listens to their concerns, and invites them to raise additional questions. Her deep familiarity with patients' medical histories, her warmth and compassion, and her ability to put anxious patients at ease are also among the most commonly noted strengths. Many reviewers describe her as one of the best providers they have encountered, with several specifically praising her ability to balance professionalism with a personable, caring demeanor.
Patients also share
Opportunities for improvement are notably scarce across the reviews. One reviewer mentioned that Diana appeared to be rushed during their visit, though they acknowledged she remained kind and professional despite this. No other consistent or recurring concerns were raised by patients, making it difficult to identify broader areas for improvement based on the available feedback.