Gena Khambounluang, FNP
Gastroenterology, Family Medicine
Gastroenterology..., Family Medicine
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Locations of Gena Khambounluang, FNP
Baylor Scott & White Digestive Diseases Group - Sherman
204 Medical Dr Ste 240, Sherman, TX, 75092
6598.3mi
Directions
Call
469.800.4500
Baylor Scott & White Digestive Diseases Group - McKinney
5236 W University Dr Ste 3800, McKinney, TX, 75071
6604.1mi
Directions
Call
469.800.5375
Open
- Monday:8:30 am-4:30 pm
- Tuesday:8:30 am-4:30 pm
- Wednesday:8:30 am-4:30 pm
- Thursday:8:30 am-4:30 pm
- Friday:8:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Gena is committed to providing exceptional care to patients facing gastrointestinal disorders. She has cultivated a strong passion for patient education and is determined to empower patients to take an ... active role in their healthcare decisions. She strives to create a supportive environment where patients feel valued and understood. She works closely with multidisciplinary teams to develop comprehensive treatment plans that address each patient's unique needs. Outside of work, Gena enjoys spending time with her family, exploring new dining experiences, and traveling. View More |
| Ages Seen |
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| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: Texas Womans University (2022) |
| Certifications |
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| Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Patient Ratings (90)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Provider included you in decisions | |
| 4.4 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider | |
| 4.9 | Provider showed concern |
Patient Comments (42)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Gena Khambounluang, FNP for her thoroughness, clear communication, and genuine attentiveness. A standout theme across many reviews is her ability to explain medical information in easy-to-understand terms while taking the time to answer all questions without making patients feel rushed. Reviewers frequently highlight her warm, caring, and friendly demeanor, with one patient noting she "treated me like I was family" and another appreciating that she was the "first NP in any specialty field that listened fully." Her willingness to offer options, accommodate patient preferences, and review detailed medical histories was also specifically noted as a strength.
Patients also share
The reviews contain very little critical feedback. One patient noted that Gena was talkative and felt she began diagnosing before fully hearing what the patient had to say, which left that patient feeling unheard. One other reviewer mentioned being more accustomed to seeing an MD, though they still described their experience positively overall. These represent isolated observations rather than recurring concerns.