Gena Khambounluang, FNP
Gastroenterology, Family Medicine
Gastroenterology..., Family Medicine
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Locations of Gena Khambounluang, FNP
Baylor Scott & White Digestive Diseases Group - Sherman
204 Medical Dr Ste 240, Sherman, TX, 75092
6598.3mi
Directions
Call
469.800.4500
Baylor Scott & White Digestive Diseases Group - McKinney
5236 W University Dr Ste 3800, McKinney, TX, 75071
6604.1mi
Directions
Call
469.800.5375
Open
- Monday:8:30 am-4:30 pm
- Tuesday:8:30 am-4:30 pm
- Wednesday:8:30 am-4:30 pm
- Thursday:8:30 am-4:30 pm
- Friday:8:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Gena is committed to providing exceptional care to patients facing gastrointestinal disorders. She has cultivated a strong passion for patient education and is determined to empower patients to take an ... active role in their healthcare decisions. She strives to create a supportive environment where patients feel valued and understood. She works closely with multidisciplinary teams to develop comprehensive treatment plans that address each patient's unique needs. Outside of work, Gena enjoys spending time with her family, exploring new dining experiences, and traveling. View More |
| Ages Seen |
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| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: Texas Womans University (2022) |
| Certifications |
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| Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (95)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Provider included you in decisions | |
| 4.4 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider | |
| 4.9 | Provider showed concern |
Patient Comments (43)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Gena Khambounluang, FNP for her thorough, attentive approach to care. A standout quality mentioned across many reviews is her ability to explain medical information clearly and in terms that are easy to understand, helping patients feel informed and confident about their treatment plans. Reviewers frequently highlight that Gena takes her time with patients, never making them feel rushed, and that she listens carefully to concerns and questions. Her warm, caring, and personable demeanor is also widely noted, with patients describing her as kind, friendly, and professional. Several patients specifically appreciated that she offered options and involved them in decision-making, and one reviewer noted she took the time to review extensive patient history brought to the appointment.
Patients also share
The reviews contain very little critical feedback. One reviewer noted that Gena was quite talkative and felt she began forming a diagnosis before fully hearing what the patient had to say, which left that patient feeling their concerns weren't completely addressed. One other reviewer mentioned they were simply more accustomed to seeing an MD, though they still rated their experience positively. These represent isolated observations rather than recurring themes.