Kerri Rae Reid, AGPCNP
MyBSWHealth
Locations of Kerri Rae Reid, AGPCNP
Baylor Scott & White Family Medical Center - Terrell
200 N Virginia St , Terrell, TX, 75160- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: Walden University (2017) |
| Certifications |
|---|
| Adult Gerontology Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (996)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (484)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Kerri Reid, AGPCNP for her exceptional listening skills, with dozens of reviewers specifically highlighting that she takes the time to truly hear their concerns without making them feel rushed. Her thoroughness, professionalism, and extensive medical knowledge are frequently mentioned, and many patients appreciate that she explains diagnoses and treatment options in ways that are easy to understand. Reviewers also repeatedly describe her as warm, caring, and compassionate, with a personable bedside manner that puts patients at ease. Several long-term patients note that they have been seeing Kerri for many years and have no intention of switching providers, and multiple reviewers mention that they have referred family members and friends to her. Her responsiveness — including quick replies through the patient portal and prompt video visits — is also noted as a strength.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback, but a few isolated concerns were raised. One patient felt that not enough was done during a first visit for a chronic complaint, specifically noting that bloodwork was not ordered for long-standing exhaustion. Another reviewer mentioned a wait of close to an hour in the exam room before being seen, though they noted the visit itself went well once Kerri arrived. One reviewer suggested she could smile more during visits.