Melanie Miller Durham, ANP
Geriatric Medicine
MyBSWHealth
Locations of Melanie Miller Durham, ANP
Baylor Scott & White Cardiology Consultants of Texas - Dallas
621 N Hall St Ste 500, Dallas, TX, 75226- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Monday:8:30 am-4:30 pm
- Tuesday:8:30 am-4:30 pm
- Wednesday:8:30 am-4:30 pm
- Thursday:8:30 am-4:30 pm
- Friday:12:00 am-12:00 am
Baylor Scott & White Cardiology Consultants of Texas - Greenville
4400 Interstate 30 W Ste 300, Greenville, TX, 75402- Monday:8:30 am-5:00 pm
- Tuesday:8:30 am-5:00 pm
- Wednesday:8:30 am-5:00 pm
- Thursday:8:30 am-5:00 pm
- Friday:8:30 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Ohio State University College Of Nursing (2007) |
| Certifications | |
|---|---|
| Adult Nurse Practitioner- American Nurses Credentialing Center | Adult Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Institute for Rehabilitation - Dallas |
| Baylor Scott & White Medical Center - Waxahachie |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (821)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (343)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Melanie Durham, ANP is consistently praised by patients for her professionalism, thoroughness, and exceptional communication skills. Across hundreds of reviews, patients frequently highlight her ability to take time with them, answer all of their questions clearly and in terms they can easily understand, and never make them feel rushed. Her deep knowledge of cardiology and her patients' individual medical histories is a recurring theme, with many noting that she comes to appointments well-prepared. Patients also frequently describe her as warm, kind, and caring, striking an impressive balance between clinical expertise and a personable, compassionate bedside manner. Her punctuality and efficiency are also commonly noted as positives.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback, but a few patients did offer constructive observations. One patient noted that Melanie could have shown more empathy when delivering news about a new pacemaker, as the experience was emotionally overwhelming for them. Another mentioned that she can occasionally seem a bit rushed, which they attributed to the broader pace of the practice. One patient felt she was more straightforward and professional than personal during a sensitive moment in their recovery. Additionally, one patient noted it would have been helpful to receive more hands-on assistance when setting up a heart monitor device after their appointment.