Kassidy Rico, PA-C
Orthopedic Spine Surgery, Orthopedic Surgery
Orthopedic Spine Surgery..., Orthopedic Surgery
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Locations of Kassidy Rico, PA-C
Baylor Scott & White Spine & Scoliosis Center - Baylor University Medical Center
3900 Junius St Ste 705, Dallas, TX, 75246- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
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D Magazine has named Baylor Scott & White Orthopedics the "Face of Orthopedics" for 2026. Read more here.
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| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: George Washington University School of Medicine (2005) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Centennial |
| Baylor University Medical Center, part of Baylor Scott & White Health |
| Baylor Scott & White Medical Center - McKinney |
| Baylor Scott & White Medical Center - Plano |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (9)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (257)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.4 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Rate Care Provider |
Patient Comments (120)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kassidy Rico, PA consistently receives high praise for her thoroughness, clear communication, and genuine compassion. Patients frequently highlight her ability to explain complex medical information in easy-to-understand terms, whether discussing test results, surgical procedures, or treatment plans. Many reviewers appreciate that she takes the time to answer all their questions without making them feel rushed, and that she comes to appointments well-prepared and familiar with each patient's case. Her warm, personable manner and attentiveness to patient concerns are recurring themes, with multiple patients describing her as knowledgeable, caring, and professional.
Patients also share
The opportunities for improvement noted in the reviews are minimal. One reviewer mentioned that Kassidy seemed a little rushed at times and spoke rather quickly during their appointment. Another felt that the overall standard of excellence in the office amounted to doing the bare minimum, and one patient noted that while their primary concern was addressed, Kassidy did not offer much additional input beyond that.