Locations of Kassidy Rico, PA-C

Biography

D Magazine has named Baylor Scott & White Orthopedics the "Face of Orthopedics" for 2026. Read more here. ...
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Language(s) Spoken
English
Education
Medical School: George Washington University School of Medicine (2005)
Certifications
Physician Assistant- National Comm on Certif of Physician Assistants
Hospital Affiliations
Baylor Scott & White Medical Center - Centennial
Baylor University Medical Center, part of Baylor Scott & White Health
Baylor Scott & White Medical Center - McKinney
Baylor Scott & White Medical Center - Plano

Insurances accepted

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  • Baylor Scott & White Health Plan - (9)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (259)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Time Care Provider spent with Patient
4.4
Wait Time at Clinic
4.9
Friendliness/Courtesy of Care Provider
4.8
Provider included you in decisions
4.9
Provider showed concern
4.8
Rate Care Provider

Patient Comments (125)

Overview of patient comments

Summary created using AI

Patients appreciate

Kassidy Rico, PA consistently receives high praise for her thoroughness, strong communication skills, and genuine compassion. Patients frequently highlight her ability to explain complex medical information in clear, understandable terms, and her willingness to answer all questions completely without making patients feel rushed. Many reviewers commend her for being well-prepared before appointments, having already reviewed charts, imaging, and test results. Her warm, caring demeanor and ability to make patients feel heard and respected are recurring themes throughout the reviews, with several patients describing her as one of the best medical professionals they have encountered.

Patients also share

Opportunities for improvement are minimal given the overwhelmingly positive feedback. One reviewer noted that the office's standard of excellence felt like it was "doing the bare minimum," and one other reviewer felt that while their primary concern was addressed, Kassidy did not go beyond that to offer additional guidance. One reviewer also noted that she seemed a little rushed at times and spoke rather quickly during their appointment.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.