Shannon Marie Smothers, PA
Family Medicine
MyBSWHealth
Locations of Shannon Marie Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (620)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider |
Patient Comments (316)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA, consistently receives high praise for her exceptional listening skills, with patients repeatedly noting that she takes the time to hear their concerns without making them feel rushed. Patients appreciate her thorough approach to care, describing her as attentive, knowledgeable, and patient. Many reviews highlight her excellent bedside manner, compassionate nature, and ability to explain medical information clearly. Patients frequently mention feeling comfortable discussing their health issues with her and value her collaborative approach to treatment planning, where she involves them in decisions about their care.
Patients also share
While the vast majority of reviews are overwhelmingly positive, a few minor areas for improvement were noted. One patient mentioned that Shannon speaks softly, making it difficult to hear her at times and requiring the patient to ask for repetition. Another reviewer expressed a preference for seeing their primary care physician instead of Shannon, though they still found her to be nice and a good listener. A comment about the need for more experienced phlebotomists was made, though this reflects on the facility rather than on Shannon's care directly.