Shannon Smothers, PA
Family Medicine
MyBSWHealth
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications | ||
|---|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (616)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (324)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA is consistently praised by patients for her exceptional listening skills, with an overwhelming number of reviewers highlighting that she takes the time to truly hear their concerns without making them feel rushed. Patients frequently describe her as knowledgeable, thorough, and professional, while also noting her warm, friendly, and approachable demeanor. Many reviewers appreciate that she actively involves them in their healthcare decisions, explains things clearly, and follows up after visits or through the patient portal. Her ability to balance being personable and down-to-earth with clinical expertise is a recurring theme, and several long-term patients note they have trusted her with their care for many years — in some cases over a decade.
Patients also share
The constructive feedback across these reviews is minimal, but two separate reviewers noted that Shannon can be soft-spoken and tends to mumble at times, making it difficult to hear her clearly, particularly for patients with any degree of hearing difficulty. One reviewer also suggested she could improve eye contact by looking up from her notes more during appointments. One additional reviewer mentioned a desire for providers to ask more questions to better understand a patient's overall health background.