Locations of Shannon Smothers, PA

Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
|
Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Medical School: University of Texas Southwestern Medical School (2011) |
| Certifications | ||
|---|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (609)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (333)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Shannon Smothers for her exceptional listening skills, with this being one of the most frequently mentioned strengths across hundreds of reviews. She is widely described as knowledgeable, thorough, and professional, while also maintaining a warm, calm, and approachable demeanor that helps patients feel comfortable and at ease. Reviewers repeatedly highlight that Shannon never makes them feel rushed, takes time to answer all questions, and actively involves patients in their own healthcare decisions. Her strong bedside manner, ability to explain medical information clearly, and responsiveness through the patient portal are also frequently commended. Many patients have been seeing her for years — some for over a decade — and enthusiastically recommend her to friends and family.
Patients also share
The reviews contain very few criticisms. Two separate reviewers noted that Shannon can be soft-spoken and tends to mumble, making it difficult to hear her clearly at times, with one of those reviewers also noting she could make more direct eye contact rather than looking down at her notes. One reviewer suggested she could ask more questions to better learn about a patient's health background. These are minor and isolated observations in an otherwise overwhelmingly positive collection of feedback.