Shannon Smothers, PA
Family Medicine
MyBSWHealth
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
|
Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Southwestern Medical School (2011) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (613)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (328)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers receives overwhelmingly positive feedback across hundreds of reviews, with patients consistently praising her exceptional listening skills and attentiveness. She is frequently described as knowledgeable, professional, and thorough, with many patients highlighting that she takes the time to fully address their concerns without making them feel rushed. Her warm, calm, and compassionate bedside manner is a recurring theme, with patients noting that she creates a comfortable environment where they feel heard and respected. Many reviewers also commend her ability to clearly explain medical information, involve patients in their own care decisions, and provide actionable, practical guidance. Her responsiveness — including prompt replies through the patient portal and timely follow-ups — is also frequently appreciated. Several long-term patients note they have been seeing Shannon for many years or even decades, a testament to the trust and loyalty she has built.
Patients also share
The opportunities for improvement noted in the reviews are minimal and infrequent. Two separate reviewers mentioned that Shannon can be soft-spoken or tends to mumble, making it difficult to hear her clearly at times, particularly for patients with hearing difficulties. One reviewer suggested she could make more direct eye contact rather than looking down at her notes during appointments.