Shannon Smothers, PA
Family Medicine, Physician Assistant
Family Medicine..., Physician Assistant
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MyBSWHealth
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (606)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (332)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA is consistently praised by patients for her exceptional listening skills and ability to make patients feel heard and respected. Reviewers frequently highlight her warm, personable demeanor and the way she takes time with each patient without making them feel rushed. Her knowledge and professionalism are repeatedly mentioned, along with her thoroughness in addressing health concerns, explaining treatment plans, and answering questions clearly. Many patients also commend her for involving them in their own healthcare decisions and for being responsive through the patient portal. Long-term patients in particular express deep trust in Shannon, with several noting they have seen her for a decade or more and would not want to see anyone else.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback, but a small number of reviews noted communication style concerns. Two separate reviewers mentioned that Shannon can be soft-spoken or tends to mumble, making it difficult to hear her clearly at times, and one of those reviewers also noted she could improve eye contact during appointments. These were isolated observations and did not reflect a broader pattern in the reviews.