Velitchka Hristova Kouneva-skerleva, PA
Family Medicine
Family Medicine..., Family Medicine
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Locations of Velitchka Hristova Kouneva-skerleva, PA
Baylor Scott & White Urgent Care - Frisco
15950 Eldorado Pkwy Ste 400, Frisco, TX, 75035
6607.3mi
Directions
Call
469.800.5570
Open
- Monday:8:00 am-8:00 pm
- Tuesday:8:00 am-8:00 pm
- Wednesday:8:00 am-8:00 pm
- Thursday:8:00 am-8:00 pm
- Friday:8:00 am-8:00 pm
- Saturday:8:00 am-8:00 pm
- Sunday:12:00 pm-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: Wichita State University (2006) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Aetna Signature AdministratorsAetna-Choice POS IIAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Baylor Scott & White Health Plan - (2)Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
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Blue Cross Blue Shield - (26)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-MA Oncor/NRG Futr Hold Retire PPOBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Patient Ratings (739)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.5 | Wait Time at Clinic | |
| 4.6 | Provider included you in decisions | |
| 4.7 | Provider showed concern | |
| 4.6 | Time Care Provider spent with Patient | |
| 4.7 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Rate Care Provider |
Patient Comments (307)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Velitchka Kouneva-Skerleva for her exceptional listening skills, thoroughness, and ability to clearly explain diagnoses and treatment plans. Many reviewers highlight her warm, friendly, and compassionate bedside manner, frequently describing her as caring, professional, and personable. Her medical knowledge and competence are frequently noted, with patients expressing confidence in her diagnoses and feeling that she takes their concerns seriously. Multiple patients mention that she takes her time with them, asks thoughtful questions, and involves them in treatment decisions rather than rushing through appointments. Several reviewers were so impressed that they expressed a desire to have her as their primary care physician or stated they would specifically seek her out for future visits.
Patients also share
The most notable area for improvement involves occasional concerns about wait times, with a small number of patients mentioning longer-than-expected waits before being seen. One reviewer noted a poor experience characterized by feeling rushed and a lack of empathy, and one patient mentioned she could be difficult to understand due to her accent. One reviewer expressed a preference for more definitive language when prescribing medications, and another felt the visit was shorter than they would have liked. These concerns represent a small minority of the overall feedback.