Locations of Victoria Pui-Yee Chang-Mishra, PA

Baylor Scott & White Douglass Community Clinic - Plano
801 E Plano Pkwy Ste 160, Plano, TX, 75074- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Chatham University (2012) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (175)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider |
Patient Comments (95)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Victoria Chang-Mishra, PA, is consistently praised for her attentiveness, professionalism, and friendly demeanor. Patients frequently highlight her willingness to listen patiently to their concerns and answer all questions thoroughly. Many reviews specifically mention her caring nature and genuine interest in patients' wellbeing. Her ability to explain medical issues clearly is appreciated by numerous patients, with several Spanish-speaking patients expressing gratitude for her language capabilities, which enhances their communication experience.
Patients also share
There are very few criticisms in the reviews. One patient noted that the provider seemed "in a hurry" during their appointment, suggesting a potential opportunity to ensure each patient feels they receive adequate time during consultations. While the overall feedback is overwhelmingly positive, maintaining consistent appointment pacing could further enhance the patient experience.