Andrew Gerard Hickl, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 8/05
- 10:00 AM
Thu, 8/06
- 7:30 AM
- 8:30 AM
- 9:30 AM
Locations of Andrew Gerard Hickl, MD
Baylor Scott & White MedProvider
3417 Gaston Ave Ste 1000 & 1100, Dallas, TX, 75246
6611.7mi
Directions
Call
469.800.9000
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Baylor Scott & White Personal Edge - Dallas
9101 N Central Expy Ste 450, Dallas, TX, 75231
6610.7mi
Directions
Call
214.363.2745
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Hickl is a board-certified internal medicine physician who has served as the director for the Dallas Fire Department wellness program since 2008. Dr. Hickl has 15 years of expertise
...
in occupational medicine. He served as the City of Dallas Medical Director for 3 years (2021 - 2024).
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: University of Texas Southwestern Medical School (1995) |
| Internship: Internal Medicine, Parkland Health and Hospital System Human Resources (1996) |
| Residency: Internal Medicine, Parkland Health and Hospital System Human Resources (1998) |
| Residency: Resident, Veterans Affairs Medical Center (1998) |
| Certifications |
|---|
| Internal Medicine- American Board of Internal Medicine |
| Hospital Affiliations |
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| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (1083)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (647)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Andrew Hickl receives overwhelming praise from patients for his attentive, unhurried approach to care. The vast majority of reviews highlight his exceptional listening skills, with patients repeatedly noting that he takes the time to fully understand their concerns without rushing through appointments. Many describe him as knowledgeable, thorough, and skilled at explaining complex medical information, lab results, and treatment options in clear, understandable terms. Patients also frequently praise his genuine compassion and caring bedside manner, noting he treats them as individuals rather than just numbers. A significant number of reviewers are long-term patients—some for 20, 25, even 30-plus years—which speaks to strong trust and loyalty. Many also mention that they have recommended Dr. Hickl to family and friends, and several noted that multiple family members see him as their PCP.
Patients also share
While the overwhelming majority of feedback is positive, a few reviews pointed to logistical challenges rather than issues with Dr. Hickl's clinical care. Several patients mentioned difficulty scheduling appointments or getting seen quickly when sick, with one noting it can take time to get in for a visit. One review mentioned the doctor was an hour late to an appointment, and another noted the nurse seemed somewhat distracted during a visit. A couple of reviews also mentioned that office staff felt less engaged compared to Dr. Hickl himself. These comments were isolated rather than widespread patterns.