Locations of Kay Lynn Philips, MD

Biography


Kay Lynn Philips, MD, is board-certified in internal medicine and offers comprehensive care for the adult patient. She understands the importance of developing long-term relationships through quality, individualized care and ... attention to detail. In her spare time, Dr. Philips enjoys spending time with her family, traveling, reading, going to the movies and museums, as well as attending dance performances and the theater. She also loves her dogs and enjoys long walks with them.

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Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: University of Tennessee Health Science Center (1998)
Internship: Internal Medicine, University of Tennessee College of Medicine (1999)
Residency: Internal Medicine, University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Certifications
Internal Medicine- American Board of Internal Medicine

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Patient Ratings (471)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

5.0 overall patient satisfaction
averageRating metric
5.0
Wait Time at Clinic
5.0
Time Care Provider spent with Patient
5.0
Provider showed concern
5.0
Provider included you in decisions
5.0
Friendliness/Courtesy of Care Provider
5.0
Rate Care Provider

Patient Comments (243)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Dr. Kay Philips for her exceptional attentiveness, thoroughness, and genuine compassion. The most frequently highlighted strength is her ability to truly listen without making patients feel rushed, taking as much time as needed to address questions and concerns. Reviewers repeatedly commend her diagnostic skills, her proactive approach to preventive care, and her broad medical knowledge. Her accessibility is also a standout quality — multiple patients note that she is responsive even on weekends, often answering calls and texts personally. Her staff and office team receive frequent praise as well, with patients describing the entire practice as warm, professional, and welcoming.

Patients also share

The reviews contain very few criticisms. Two reviewers noted that Dr. Philips practices within a concierge or "kiosk" model that involves additional fees, which they acknowledged may not be accessible or desirable for all patients. No other recurring areas for improvement were identified across the reviews.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.