Next available appointments

Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.

Mon, 9/21

  • 8:00 AM
  • 8:15 AM
  • 8:30 AM

Tue, 9/22

  • 8:00 AM
  • 8:15 AM
  • 8:30 AM

Mon, 9/28

  • 8:30 AM
  • 9:00 AM

Locations of Robert B Wai, MD

Biography

Ages Seen
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Spanish
Education
Education: University of Tennessee Health Science Center (1990)
Residency: Obstetrics/Gynecology, University of Tennessee College of Medicine (1994)
Certifications
Obstetrics & Gynecology- American Board of Obstetrics and Gynecology
Hospital Affiliations
Baylor Scott & White Medical Center - Grapevine

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

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  • Aetna - (12)
    Aetna-Choice POS II
    Aetna-Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna-Health Network Only
    Aetna-Health Network Option
    Aetna-HMO
    Aetna-Managed Choice
    Aetna-Open Access Elect Choice
    Aetna-Open Access Managed Choice
    Aetna-Open Access Select
    Aetna-Open Choice PPO
    Aetna-QPOS
    Aetna-Select
  • Baylor Scott & White Health Plan - (14)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-ERS BSW Preferred HMO Network
    Baylor Scott & White Health Plan-HMO Network-Group
    Baylor Scott & White Health Plan-HMO Network-Individual/Family
  • Catalyst Health Group - (1)
    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
  • Centivo Network - (1)
    Centivo Network-Centivo Network - Baylor Scott & White Premier
  • Cigna - (7)
    Cigna-BSW Extended PPO
    Cigna-Choice Fund
    Cigna-HMO Open Access
    Cigna-LocalPlus
    Cigna-LocalPlus In-Network
    Cigna-Open Access Plus
    Cigna-Open Access Plus In-Network
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • EHN - (1)
    EHN-Employers Health Network
  • HealthSmart - (2)
    HealthSmart-Accel Network
    HealthSmart-Preferred Network
  • Imagine Health - (1)
    Imagine Health-Imagine Health Network
  • Medicaid - (1)
    Medicaid-Superior HealthPlan
  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • PHCS Network - (1)
    PHCS Network-PHCS Primary PPO
  • Prism Electric - (1)
    Prism Electric-BSW Premier - Prism
  • Superior Health Plan - (17)
    Superior Health Plan-Ambetter Core EPO - Bronze
    Superior Health Plan-Ambetter Core EPO - Gold
    Superior Health Plan-Ambetter Core EPO - Silver
    Superior Health Plan-Superior STAR+PLUS (MMP)
    Superior Health Plan-Wellcare Assist (HMO)
    Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)
    Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)
    Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)
    Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)
    Superior Health Plan-Wellcare Dual Access (HMO D-SNP)
    Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)
    Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)
    Superior Health Plan-Wellcare Giveback (HMO)
    Superior Health Plan-Wellcare No Premium Open (PPO)
    Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)
    Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)
    Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
  • TriWest HealthCare - (1)
    TriWest HealthCare-VA-PCCC
  • United HealthCare - (23)
    United HealthCare-All Savers
    United HealthCare-Choice
    United HealthCare-Choice Plus
    United HealthCare-Core
    United HealthCare-Core Essential
    United HealthCare-EDGE
    United HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)
    United HealthCare-Erickson Advantage Freedom (HMO-POS)
    United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)
    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)
    United HealthCare-Navigate
    United HealthCare-Navigate Balanced
    United HealthCare-Navigate Plus
    United HealthCare-Nexus ACO - Open Access
    United HealthCare-Nexus ACO - Referral Required
    United HealthCare-Options
    United HealthCare-Select
    United HealthCare-Select Plus
    United HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
    United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
  • WellMed - (11)
    WellMed-AARP Medicare Advantage (HMO-POS)
    WellMed-AARP Medicare Advantage (HMO)
    WellMed-AARP Medicare Advantage Choice (PPO)
    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
    WellMed-UnitedHealthcare Group Medicare Advantage (HMO)
    WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (192)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Time Care Provider spent with Patient
4.9
Provider included you in decisions
4.8
Rate Care Provider
4.9
Friendliness/Courtesy of Care Provider
4.4
Wait Time at Clinic
4.9
Provider showed concern

Patient Comments (90)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Robert Wai receives overwhelmingly positive feedback, with patients consistently praising his kindness, thoroughness, and attentive listening skills. Many reviewers highlight that he never makes them feel rushed, takes time to explain exams and answer questions, and demonstrates genuine care for their well-being. His knowledge and professionalism are frequently mentioned, as is his excellent bedside manner. Numerous long-term patients—some with Dr. Wai for 20, 25, even 30 years—speak to his consistent, reliable care over decades, and several mention having referred friends and family to him.

Patients also share

A few reviews point to minor areas for improvement. One patient noted that recent staffing and office procedure changes were unsatisfactory, and another mentioned that prices increased following a practice acquisition. A separate review observed that while Dr. Wai is efficient and thorough, his style may suit patients seeking an efficient visit more than those wanting an extensive personal connection. These comments were isolated rather than recurring themes.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.