Scott Andrew Francis, MD
Psychiatry
MyBSWHealth
Locations of Scott Andrew Francis, MD
Baylor Scott & White Mental Health Clinic - Temple
810 W Avenue U , Temple, TX, 76508
6653.2mi
Directions
Call
254.724.2585
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2004) |
| Residency: Psychiatry, Texas A&M College of Medicine-Scott and White Medical Center (2008) |
| Certifications |
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| Psychiatry- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (220)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (89)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Francis for his exceptional listening skills and genuine compassion. Across a large number of reviews, patients highlight that he takes his time during appointments, never makes them feel rushed, and truly engages with their concerns. Many note that he involves patients in their own care decisions, presenting treatment options and explaining potential outcomes. His deep knowledge of psychiatry and medications is frequently mentioned, with several patients crediting him with finding the right treatment when others could not. Patients also describe him as warm, easy to talk to, and possessing a calming demeanor that makes it easier to open up — a quality especially valued in a mental health setting.
Patients also share
Opportunities for improvement are minimal across this largely positive set of reviews. One patient noted that appointment time felt too short. One review described a frustrating experience in which Dr. Francis ended a telehealth session after seeing the patient driving, even though the patient was only a minute from home — the patient acknowledged the situation was complicated but felt upset by how it was handled.