Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Mary Hardin-Baylor (2024) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (177)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Provider included you in decisions | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Rate Care Provider |
Patient Comments (95)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Lauren Chiang for her exceptional listening skills, warm demeanor, and thorough approach to care. Across a large number of reviews, patients highlight that she takes the time to fully address their concerns without making them feel rushed. Her positive, upbeat energy and friendly personality are frequently mentioned, with many noting that she creates a comfortable and reassuring environment. Reviewers also commend her strong medical knowledge, professionalism, and ability to communicate clearly — explaining diagnoses, treatment plans, and next steps in a way that patients can easily understand.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback. One patient noted that their visit could have been handled as a video visit rather than an in-person appointment, suggesting a preference for more flexible care options in certain situations. No other consistent or recurring concerns were raised across the reviews.