Richard Phenis, PsyD, ABPP-CN
Clinical Neuropsychology
MyBSWHealth
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Argosy University - Phoenix, College of Psychology and Behavioral Science (2011) |
| Fellowship: Neuropsychology, Texas A&M College of Medicine-Scott and White Medical Center (2013) |
| Certifications |
|---|
| Clinical Neuropsychology- American Board of Professional Psychology (ABPP) |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
| Baylor Scott & White Continuing Care Hospital - Temple |
| Baylor Scott & White Medical Center - Round Rock |
| Baylor Scott & White Medical Center - Buda |
| Baylor Scott & White Medical Center - Austin |
Insurances accepted
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Patient Ratings (102)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Provider included you in decisions | |
| 4.6 | Wait Time at Clinic | |
| 4.8 | Provider showed concern | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (57)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Phenis for his caring, patient, and compassionate approach to care. Many reviewers highlight that he takes his time during appointments, never rushes, and is attentive to their questions and concerns. He is frequently described as thorough, knowledgeable, and skilled at explaining complex medical information, test results, and diagnoses in an easy-to-understand way. Patients also appreciate his professionalism, calm and reassuring demeanor, and his ability to make them feel comfortable and included in their own care. Several reviews specifically mention efficient service, such as quick turnaround on reports and test results, as well as a supportive and skilled support staff/technologist team.
Patients also share
Opportunities for improvement are minimal based on the feedback provided. One reviewer (03/05/2025) noted that they didn't recall Dr. Phenis clearly explaining the reason for their visit, suggesting a potential area for improved communication about visit purpose in at least that instance. A handful of other reviews gave lower star ratings (in the 3.6-4.3 range) but did not provide specific critical feedback, instead offering brief positive comments, making it difficult to identify additional consistent themes for improvement.